Month: February 2020

If you want to grow your community, you also need to be prepared for growth. This is a strategic principle. You can grow the community

She answers almost every question within seconds. She posts dozens of times a day. She is in your insider group and gives you plenty of

If you want to have some fun, study the taxonomy of top communities (well, perhaps not fun, but it’s worth doing). The taxonomy of a

As we start our Strategy Course this week, here are a few simple tips to make your strategies more useful and relevant. 1) Go with

This weekend, I posted a manifesto on Medium which shares: How many members most communities need to be successful. The numerous problems with chasing engagement.

A good rule of thumb is to allocate 10% to 20% of your budget on measuring, evaluating, and communicating the impact of your community. If

The additional snippet doesn’t help much. Members can grasp just by looking at the subject line if they are interested (or have the answer to

Final email of our series today. And a simple question. Is your community indispensable? Is it even on track to becoming indispensable? Our relentless focus

The easiest way to change the behavior of members is to change the context. If you want members to share resources, don’t send an email