The Best Online Communities 2020

By Richard Millington, FeverBee

Overall

1. 1Atlassian
2. 2Salesforce: Trailblazers
3. 3Sephora
4. 4Fitbit
5. 5SAP
6. 6Kronos
7. 7Digital Ocean
8. 8Apple
9. 9Project Management Institute
10. 10Mayo Clinic

Best B2B Communities

1. 1Atlassian
2. 2Salesforce: Trailblazers
3. 3Tableau
4. 4SAP
5. 5Kronos
6. 6Digital Ocean
7. 7Project Management Institute
8. 8SAS
9. 9Service Now
10. 10BMC

Best B2C Communities

1. 1Sephora
2. 2Fitbit
3. 3Apple
4. 4BT
5. 5Spotify
6. 6Acer
7. 7Etsy
8. 8Blizzard
9. 9Steam
10. 10eBay

Best Non-Profit Communities

1. 1Mayo Clinic
2. 2Inspire
3. 3Breast Cancer
4. 4TUDiabetes
5. 5ReachOut
6. 6MacMillan
7. 7Schizophrenia.com
8. 8Scope.uk
9. 9SANE Australia
10. 10Greenpeace Greenwire

Best MVP Programs

1. 1Microsoft MVPs
2. 2SAP Influencers
3. 3Salesforce: Trailblazers
4. 4Spotify Rockstars
5. 5Fitbit Council
6. 6Cisco Champions
7. 7Autodesk Experts Elite
8. 8Southwest Champions
9. 9Google: Product Experts
10. 10Docker Captains

Best Developer Communities

1. 1Salesforce: Trailblazers
2. 2SAP
3. 3Google: Developers
4. 4Nvidia
5. 5Amazon Web Services
6. 6Microsoft Developer
7. 7Digital Ocean
8. 8Service Now
9. 9IBM Developers
10. 10Oracle

Best Designed Communities

1. 1Cisco
2. 2Sephora
3. 3Atlassian
4. 4Qlik
5. 5Microsoft Dynamics
6. 6Google Local Guides
7. 7Base Camp (Temenos)
8. 8Etsy
9. 9Bunnings Workshop
10. 10Anaplan

Best ‘Non-Brand’ Communities

1. 1Stack Overflow
2. 2TripAdvisor
3. 3Wikimedia
4. 4Bodybuilding.com
5. 5Goodreads
6. 6Ravelry
7. 7Behance
8. 8Cafemom
9. 9Deviantart
10. 10IGN

Best Khoros Communities

1. 1Atlassian
2. 2Sephora
3. 3Fitbit
4. 4Digital Ocean
5. 5Spotify
6. 6SAS
7. 7Alteryx
8. 8BT
9. 9Google Local Guides
10. 10eBay

Best Salesforce Communities

1. 1Salesforce: Trailblazer
2. 2Kronos
3. 3Big Commerce
4. 4Activision
5. 5MuleSoft
6. 6Hive
7. 7Workfront
8. 8Tableau
9. 9Akamai
10. 10Boomi Technologies (Dell)

Best Verint Communities

1. 1Sophos
2. 2Sage City
3. 3Dynamics
4. 4MacMillan
5. 5Nordic Semiconductor
6. 6Titleist
7. 7Appian
8. 8Texas Instruments
9. 9ARM
10. 10England Supporters

Best Insided Communities

1. 1Sonos
2. 2O2.de
3. 3Ziggo
4. 4T-Mobile
5. 5KPN
6. 6Tele2
7. 7A1
8. 8Deezer
9. 9Zapier
10. 10Pure Planet

Best Vanilla Communities

1. 1Money Saving Expert
2. 2Acer
3. 3Gardeners World
4. 4Qualtrics
5. 5Digital Spy
6. 6Tuenti
7. 7King
8. 8Startup Nation
9. 9Vertica
10. 10Big Green Egg

Best Discourse Communities

1. 1Glamour.de
2. 2Nvidia
3. 3Babypips
4. 4Asana
5. 5GitHub
6. 6Schizophrenia.com
7. 7Plex
8. 8Zoom
9. 9Swapd
10. 10Nature Photographers

Best Misc Communities

1. 1SAP
2. 2GiffGaff
3. 3Apple
4. 4Project Management Institute
5. 5Service Now
6. 6Steam
7. 7Mayo Clinic
8. 8Element 14
9. 9Unity Answers
10. 10Inspire

Best Cult Brands / Atypical Communities

1. 1Supreme
2. 2IKEA
3. 3Lego
4. 4CrossFit
5. 5Nike
6. 6Harley Davidson
7. 7Tesla
8. 8Lemon
9. 9Glossier
10. 10National Geographic