The best online community examples

Deep product Q&A with a genuine answer culture across Jira, Confluence and more.

Mature Rock Star superuser programme drives most peer support.

282 conversations / weekVisit ↗

Samsung US

Consumer support at enormous scale.

31.8M membersVisit ↗

One of the largest consumer support communities anywhere.

Analytics Q&A with a high solve rate.

59,505 solutionsVisit ↗

Splunk

Active technical community (often mis-listed as Salesforce, it is Khoros).

Large BI and data-analytics user community.

Storage and ONTAP discussion forums.

Network-security peer support and knowledge base.

Industrial automation and energy-management forums.

KhorosVisit ↗

Gainsight Customer Communities

Established platforms9 examples

Customer-success-led communities (formerly inSided), blending a forum with a product-updates feed.

Rising FeverBee verdict: Rising fast. Strong product momentum and analyst recognition. See the full Gainsight Customer Communities review →

Figma Forum

Large design-tool community for feedback and peer support.

DesignSupport

16,742 topicsVisit ↗

Airtable Community

Large, active community for the no-code database.

107,572 membersVisit ↗

Zapier Community

Automation help, templates and peer troubleshooting.

B2BAutomationSupport

66,480 membersVisit ↗

Qualtrics

Strong product Q&A (it is Gainsight, not Vanilla as often assumed).

46,186 membersVisit ↗

Sonos

Engaged audio-enthusiast support.

GainsightVisit ↗

Zoom

Large product support and discussion community.

502K membersVisit ↗

Klaviyo

Email and marketing-platform user community.

B2BMartech

42,521 membersVisit ↗

Intercom

Support and AI product Q&A community.

23,709 membersVisit ↗

Gong

Revenue and sales-leader peer community (Visioneers).

B2BSales

8,815 membersVisit ↗

Higher Logic Vanilla

Established platforms14 examples

Flexible forum and Q&A platform, strong on clean discussion and accepted answers.

Steady FeverBee verdict: Solid and reliable. A steady performer in B2B support communities. See the full Higher Logic Vanilla review →

Alteryx Community

One of the highest-volume analytics communities (it runs on Vanilla, not Khoros).

One of the UK’s largest consumer-finance forums.

Global consumer-device support.

VanillaVisit ↗

Big Green Egg (Egghead)

Cult-brand enthusiast community around the grills.

Remote-access support community.

Huge hub of Oracle product and developer forums.

Millions of membersVisit ↗

Smartsheet

Work-management platform user community.

Player community for King’s mobile games.

DIY home-improvement advice and project community.

Password-manager community, recently relaunched on Vanilla.

Huge consumer-telecom support community (moved from Verint to Vanilla).

Large LMS user community and knowledge base.

EdTechEducationSupport

204,842 postsVisit ↗

Amplitude

Salesforce Trailblazer Community

Product-analytics Q&A and ideation community.

Project-management software user community.

B2BProject management

VanillaVisit ↗

Salesforce Experience Cloud

Established platforms6 examples

Configurable communities tightly tied to Salesforce CRM data, common for B2B support and developers.

Declining FeverBee verdict: Stagnating. Feature-rich on paper, but community development has stalled and quality lags behind dedicated platforms. See the full Salesforce Experience Cloud review →

The flagship online community for admins, developers and users.

Millions of membersVisit ↗

UKG (Kronos)

Workforce-management product community.

B2BHRSupport

MuleSoft

Integration developer help and docs.

BigCommerce

Merchant support and discussion.

Akamai

Edge and security developer community.

Boomi

Integration-platform user community.

Verint Community

Established platforms10 examples

Telligent-based enterprise communities, strong in technical and developer support.

Declining FeverBee verdict: Declining momentum. Falling behind on innovation and market presence. See the full Verint Community review →

Macmillan Cancer Support

A leading cancer-support community and a standout non-profit example.

Non-profitHealth

80,000+ membersVisit ↗

ARM

Large chip and developer ecosystem.

99,578 membersVisit ↗

Sophos

Security product support and discussion.

B2BSecuritySupport

Telligent 12Visit ↗

Texas Instruments E2E

Long-running engineer-to-engineer support.

Golf-brand enthusiast community.

Sage accounting-software user community.

Analog Devices (EngineerZone)

TelligentVisit ↗

Electronics-engineering Q&A community.

Large owner community for Garmin wearables, outdoor and automotive devices.

B2CConsumer techSupport

VerintVisit ↗

OpenText Community

Enterprise information-management product community.

Community for Agilent lab and analytical-instrument users.

B2BScienceSupport

VerintVisit ↗

Higher Logic Thrive

Established platforms5 examples

The dominant platform for associations and membership bodies, with deep AMS integrations.

Steady FeverBee verdict: Dominant in associations. The AMS integration depth is unmatched. See the full Higher Logic Thrive review →

ASAE Collaborate

The association of associations: the flagship Thrive community.

AssociationB2B

46,000+ membersVisit ↗

AIIM Community

American Statistical Association

Information-management professionals.

Association

Higher LogicVisit ↗

AGU (American Geophysical Union)

Active national-association community.

Member community for the global IT-governance and security association.

AssociationITSecurity

Higher LogicVisit ↗

Proposify (Closer's Circle)

Member community for Earth and space scientists.

AssociationScience

Higher LogicVisit ↗

New generation

Bettermode

New generation3 examples

Modern, customisable community platform (formerly Tribe), often run on a brand’s own domain.

Watch FeverBee verdict: Watch this space. A modern approach that still needs to prove enterprise readiness. See the full Bettermode review →

Bettermode is newer, so recognisable public examples are fewer. More are listed on Bettermode’s own customers page.

FlutterFlow

Bettermode

Active builder community for the no-code app platform.

B2BNo-codeDeveloper

BettermodeVisit ↗

Bettermode

Branded sales community on a custom domain.

Community for web designers.

DesignCreator

BettermodeVisit ↗

Bevy

New generation3 examples

Originally an events and chapters platform, Bevy now runs full forum communities too, and is winning notable migrations onto it. (It also powers large chapter programmes like Friends of Figma and Google Developer Groups.)

Rising FeverBee verdict: Rising in events. Still proving itself as a full community platform. See the full Bevy review →

Bevy's full community product is newer than its events platform; Etsy, LogicMonitor and Collibra are early flagship examples.

Etsy Community

Bevy

Etsy's large seller community, recently rebuilt on Bevy.

B2CMarketplaceSeller

Thousands of sellersVisit ↗

LogicMonitor Community

Bevy

Observability product community with forums, events and an MVP programme.

Data and AI governance community for data citizens.

B2BData governance

BevyVisit ↗

Hivebrite

New generation6 examples

Purpose-built for alumni and membership organisations, with strong white-labelling and native apps.

Steady FeverBee verdict: Strong in its niche. The best choice for alumni and membership orgs. See the full Hivebrite review →

CERN Alumni

Hivebrite

Alumni network for the research institution.

Members-only network for go-to-market leaders.

Alumni and parent community for the US Naval Academy.

Non-profitAlumni

HivebriteVisit ↗

World Economic Forum (WEFUnity)

Hivebrite

Members network for the World Economic Forum community.

Non-profitNetwork

HivebriteVisit ↗

American Bar Association

Hivebrite

Member communities for the largest US legal association.

Fire and life-safety professional community.

AssociationSafety

HivebriteVisit ↗

Gradual

New generation7 examples

All-in-one platform unifying events, content, courses and discussions. Early stage, but already winning notable names.

Watch FeverBee verdict: A compelling, event-centric proposition. Very early stage, so watch the trajectory. See the full Gradual review →

Gradual is early-stage, but the named brands above show real traction.

OpenAI Academy

Gradual

OpenAI's public learning hub of courses and events.

Community and events for the freelance marketplace.

Active community for the AI-video platform.

B2BAI

GradualVisit ↗

Roblox Creator Events

Gradual

Creator events programme for the Roblox platform.

Product community with regional user groups.

Learning and community hub for the open-weights AI lab.

Global community for digital-print and graphics professionals.

AssociationPrintEvents

GradualVisit ↗

Open source

Discourse

Open source11 examples

The leading open-source forum, ubiquitous across developer, product and maker communities.

Rising FeverBee verdict: Rising. The open-source leader with real AI momentum. See the full Discourse review →

NVIDIA Developer

Core GPU and AI developer forum.

Enormous smart-home community.

MakerDeveloper

120,969 topicsVisit ↗

Docker

Container developer community.

Product help and templates.

Observability developer community.

Designer and no-code community.

DesignNo-code

DiscourseVisit ↗

OpenAI Developer Forum

Very active forum for the OpenAI API and platform.

UK banking-customer discussion community.

Smart-home devices and automation community.

DevSecOps platform community forum.

11,000+ topicsVisit ↗

Shopify

Very large merchant and commerce discussion forum.

B2CEcommerceMerchant

96,000+ topicsVisit ↗

Flarum

Open source6 examples

Lightweight, fast, open-source forum software. Increasingly chosen by big European brands and telcos, often built by specialist agencies.

Watch FeverBee verdict: A niche option. Best for smaller communities that want simplicity over features. See the full Flarum review →

giffgaff

58,000+ discussionsVisit ↗

The well-known UK mobile community, a long-standing peer-support success.

Fast-growing community for the consumer-tech brand.

B2CConsumer tech

Swisscom

Switzerland's largest telco support community.

B2CTelcoSupport

Very high volumeVisit ↗

Orell Füssli BookCircle

Book-lover community for Switzerland's biggest bookseller.

B2CRetailBooks

31,130 membersVisit ↗

SBB (Swiss Railways)