The additional snippet doesn’t help much.
Members can grasp just by looking at the subject line if they are interested (or have the answer to the question).
I much prefer the easy scannability of communities Geotab and FitBit compared with Atlassian or Okta.
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Notice how just the subject titles are displayed – this allows for more posts to be quickly scanned.
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Notice here that just four posts manage to squeeze into the same amount of space. This means fewer people will see activity – which is especially a problem in a community as active and as successful as Atlassian’s.
Some battles are worth fighting, this is one of them.
