Objectives and Stakeholder Relationships

[section] [aside] Objectives and Stakeholder Relationships Community Goals and Objectives [/aside] [article] It is important not to keep the community objectives to yourself. Every senior

Uncover Your Community’s Goals

[section] [aside] 1 1.1: Uncover Your Community’s Goals [/aside] [article] Your very first step in any community project is to determine the goal of the

Have Fun With The Excel Correl Feature

Have Fun With The Excel Correl Feature

It’s not causation, but it might suggest a possible relationship (or non-relationship). Take whatever key metric you’re tracking (ideally leads generated, retention, CSAT etc..) and

Create 50% Of The Asset

Create 50% Of The Asset

The output of a community is the asset. That asset might be. A database of people and their unique skill sets. A group of top

Jump All Over That Value Question. Every. Single. Time.

Jump All Over That Value Question. Every. Single. Time.

You could mumble something about engagement, try to wing it, and hope you survive the spotlight from a senior exec. That’s not very fun though.

How To Get Expert-Level Discussions In A Large Audience

How To Get Expert-Level Discussions In A Large Audience

How do you have high-level, expert-quality, discussions with a large, open, audience? You can’t. You have to choose. Do you want expert-quality discussions or the

Basic Search Tip

Basic Search Tip

Spend a few minutes today looking at what people search for on your site (not the phrases that brought them to the site, but what

Achieving Your Online Community’s Big Wins (And Speaking At HigherLogic)

Achieving Your Online Community’s Big Wins (And Speaking At HigherLogic)

You can spend your community career trapped in day to day minutia without making any progress towards your big wins. I don’t want that to

Community Goals and Objectives

Uncover Your Community’s Goals Community Goals and Objectives Your very first step in any community project is to determine the goal of the community as

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