Online Community Software and Platforms

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Traffic per Year*


* Users or page views - varies by platform.

Yearly Budget



Key Features

Analytics / Reporting tools Automated community tour for newcomers Automation rules Blogging Case Management Directories Discussions / Activity Feed Document Collaboration Document Previews Document Sharing Document Uploads Events Calendar with Registration Groups (Public, Private, Secret) Knowledge Base Mention by @name Mentor / volunteer matching Microsites Mobile App Moderation tools Permissions configurable by role Personalization Polls Private Messaging / Notifications Questions (with ability to mark questions correct) Ratings and reviews Responsive design SEO friendly links Spam control tools Task Management


Annual internal security audits CSA STAR Continuous security penetration testing FedRAMP Gramm Leach Bliley Act (GLBA) HIPAA ISO 27001/27018 Independent security penetration testing Login IP Ranges PCI-DSS Qualys SECURE Seal SSAE 16 SOC 1 audits SSAE 16 SOC 2 audits SSAE 16 SOC 3 audits Secure data centers TRUSTe (US-EU compliant) Two-factor authentication U.S. – Swiss Safe Harbor


API for integration/selective exports Canned Reports Customizable Reports Download CSV detail data Omniture Predictive analytics Realtime data visualization Supports Google Analytics


2500+ AppExchange apps 3rd party add ons available Action Workflows Advanced Design Akismet anti-spam Amazon S3 Articles Azure Badges Blog Box Bulk API for Analytics Bunchball CRM Integration Cakeday — celebrate join date or birthday Canned Replies — automate common staff replies Chat Community SDK Content Syndication Curata Content Curation Data Explorer — run live SQL queries and ad-hoc reports E-Commerce Enhanced Moderation - customizable workflows (Khoros Care) Exit Surveys Forms Engine Gamification General oAuth 2.0 and LinkedIn login support Github GoSquared Google AdSense / DFP Google Drive Ideation Language Translator Learning Management System Mailchimp Mobile SDK Mulit-lingual Multi-endpoint integration Multi-forum Management Multi-sided API Numerous open-source modules available OneDrive Other analytics tools (Plausible, Matomo, Segment) Pinterest Pockets Product Reviews REST API Real Time Analytics SMS Salesforce integration SharePoint ShareThis Sitecore Slack — real time chat notifications Social Media Solved — mark a reply as the solution Staff Notes — annotate user accounts Staging instances Surveys TinCan Viglink Widget Studio Wiki Wish List Wordpress Zendesk Zendesk integration Zoom Video Conferencing

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PLEASE NOTE: these are approximate pricing structures gleaned from personal experience and our own research. Fair pricing comparisons are often not directly comparable due to the differences in services (and quality) offered. Use these metrics as very broad approximations. Most vendors offer variable pricing tiers including a range of modules with additional costs for specific modules, implementation, design, and consulting services. Contact vendors directly for a custom quote.

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1. Learning Management System (LMS)

Blackboard Canvas Moodle Litmos Absorb Grovo

2. Content Management System (CMS)

WordPress Drupal Joomla Magento OpenText SDL Episerver Acquia (based on Drupal) Sitecore Adobe Oracle HP IBM

3. Customer Relationship Management (CRM)

Insightly Salesforce Sales Cloud Hubspot NetSuite Microsoft Dynamics Apptivo

4. Secure Sign-On (SSO)

Okta OneLogin Microsoft Active Directory Ping Identity SecureAuth IdP PerfectCloud Other / Home-grown solutions

5. Marketing Automation Software

Salesforce Marketing Cloud Marketo HubSpot

6. Task Management Software

Asana Basecamp Dapulse JIRA LiquidPlanner Microsoft Project Online Quip Smartsheet Trello Wrike Zoho Projects

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Thanks for requesting the quotes. We're going to be working to get quote from each vendor you selected over the next few days and will send them to you when they arrive.

In the meantime, we would love to help you develop and implement your community. If you need any help and feel free to visit our list of resources and see how we've helped other organizations.


Richard Millington

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Every review, including yours, helps provide more valuable information for everyone in the community space to make more informed decisions Thank you for making this happen.

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Richard Millington

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