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What Should This Say?

This is from an online community manager job description: “We’re looking for a Community Manager to develop an army of stark raving fans of our

We Asked 1400+ People What They Wanted In Brand Communities

We surveyed 1400 people to find out what they really wanted from their communities. The results showed a big divide in who engages, how they engage, and the impact they get from engaging in communities.

Consultancy

CONSULTANCY We’ve helped 270+ organizations (including Apple, Facebook, Google, SAP and more) develop community strategies, design their community experience, and train their team to a

About

About FeverBee A data-driven community consultancy with an unbeatable track record Contact us FeverBee’s Origin Story FeverBee’s story begins at the turn of the century

Stop Creating “What Do You Think?” Discussions

Imagine someone you’ve never met walks up to you, shows you a copy of a magazine article, and says: “I’ve recently read this article about

“I don’t know how to start discussions”

This happens most often when you’re launching (or reviving) a community for a topic in which the community manager isn’t an expert. Some things help:

Thoughtful Personal Invitations vs. Mass Emails

One of my clients recently launched a new community focused on a very small (but very important) sector. We had done the surveys, interviewed dozens

The ‘Let’s Try It Ourselves’ Problem

Every few months a prospective client, working on a new community, will invite us to submit a proposal, see the cost, and reply along the lines of:

“Thanks, we’re going to see how it goes and we’ll let you know if we need your help”

Which makes perfect sense if you feel you can make it work without help.

Philosophy on Training

Philosophy on Training

et’s talk briefly about training and courses.

I spent two days last week at a public speaking workshop.

It was incredible. I learned techniques (and a mental framework) used by some of the best speakers in the world.
This has improved every talk I ever do for the rest of my life.

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