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Rethinking How We Hire Online Community Managers

We urgently need to rethink how we hire community managers. At the moment too many organizations, with little idea of what makes a great community

What Tasks Should Online Community Managers Prioritize?

Recently I mentioned you need to plan your day in advance. You can only do this if you know how to prioritize your work. Which

The Secret To Hiring A Top Online Community Manager

The current process for recruiting online community managers is crazy. Forget the job description. Instead, invite interested people to create a fan group for your

The Knight Foundation – Online Community Manager

I don’t blog about too many jobs, but this looks like a great opportunity. The Knight Foundation are a highly influential foundation based in USA

6 Social Psychology Hacks For Online Community Managers

One of the best possible books you can read for online communities is Influence: The Psychology of Persuasion by Robert Cialdini. Robert explains the basic

Planning For A Big Community (The Mistake Made By Managers Of Huge Online Communities)

Imagine you have a community of 5000 active members. Not meaningless registered members, but active members. That means they actively participate once a month. That’s a

Six Community Launch Strategies And When To Use Them

The approach you take to launch a community in the 2020s depends on two things; the size of the audience and the type of community you’re trying to launch.

The ‘Community Everywhere’ Era Has Arrived: Don’t Waste This Opportunity

The Community Everywhere Era

Community building has changed and so must we. Learn the strategies you need to use to prevail in the new era of community building.

Improve Your Customer Community

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