Our strategic community management course begins in two weeks. If you want something meatier than the average blog post (and to learn the ins and outs of community management at an advanced level), I hope you will consider joining my team and 86+ community professionals at http://www.feverbee.com/scm.
On January 25th, myself and Lithium’s Joe Cothrel are hosting an exclusive event in San Francisco for 20 people working at the Director of Community (and above) level in large customer-support style communities. If you meet the criteria and want to join our exclusive session, send me an email (the event is free, but private).
I’ll be in Pamplona, Spain, from Feb 23 – 24 talking about the real value of online communities at the VIII International Congress of Rural Tourism.
Two weeks later I’ll be back in Palo Alto at the 2017 Summit of Customer Engagement sharing the results of our recent research outlining modern techniques B2B brands use to nurture customer advocates in communities.
And feel free to check out our new consultancy page too for more detail on how we work, what we’ve done, and how we might help you increase participation, solve your technology headaches, and train your team. You can still join our community too.