Once you have collect this data, you can estimate the total figure invested in the community thus far. For practical reasons, we strongly recommend amortizing one-time costs over the lifespan of the investment. If, for example, a typical community platform is updated every three years, you might wish to spread the cost every three years.
We have included the combined list of costs below:
Technology costs (all hardware and software costs associated with developing and hosting the community platform) | One-time costs
|
Ongoing
| |
Cost of staff | One-time
|
Ongoing
| |
Process Costs | One-time
|
Ongoing
| |
Overheads (% of fixed overhead costs) | Ongoing
|
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