Cost per qualified applicant (CPQA) is similar to the cost per applicant (CPA), but includes two important elements. The first is that the applicants are vetted to those that meet specific criteria. This saves the organization significant time in processing a large number of unqualified applicants and checking references, etc.
The second is that this often includes a recruitment agency cost. This means they have spoken to the applicant and know the applicant is interested in the position. The major cost saving here is that a community alleviates the need to use a recruitment firm or a headhunter.
A community can help qualify an applicant by being able to assess their knowledge and interest via their previous contributions within the community. For example, communities in technical areas (e.g. coding) can show a previous code contributed by members.
Communities in law can showcase a legal applicant’s previous insights and opinions on critical cases. This can reduce the cost required to vet applicants.
This follows the same process as above with the additional cost of a member of staff’s time to vet applicants via their community score, or contribution is included on the community side and the cost of agency or staff fees for vetting applicants is included in the cost via external sources. It is also possible to include productivity loss in the time to hire category. Notice, here, that this is where the value of a community stands out.
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