Continuing from yesterday: A big mistake organisations make is to hire an experienced community managers to create a community. The skills of managing and founding
Continuing from yesterday: A big mistake organisations make is to hire an experienced community managers to create a community. The skills of managing and founding
In the early stages, the community manager typically performs all the tasks in the community management framework. They develop the strategy, invite people to join,
Forums devoted to video games usually aren't worth much. Gamers don't click on ads. They resist any form of control. They're as likely to hurt
Your job description probably covers about 30% of what you should be doing. It probably prioritises being reactive over being proactive. It probably doesn't embrace
Summer is coming up. If you haven’t read many community books, here is a list that will help you get started (in order of priority
This post always bugged me. It summarized a lot of bad job descriptions into a widely-linked article. There are four tenets to professional community management,
Some clients have a big problem they try to work around. They might be stuck with the wrong platform, lack resources for a full-time community
One of the best possible books you can read for online communities is Influence: The Psychology of Persuasion by Robert Cialdini. Robert explains the basic
If you’re disappointed with most books about communities, I recommend you try these. By far, I’ve learnt more from these than any book dedicated solely