FeverBee’s mission is to help great companies build thriving communities of customers, employees, and members.
Over the past decade, our clients have included many of the world’s most successful organisations including Apple, Facebook, SAP, Oracle, Google, etc..
The foundation for our successes is deeply understanding both the needs of our clients and their audiences. We spend a vast amount of time reaching our audiences (and their environments) to determine how to develop indispensable communities.
To support our work, we’re now looking to hire a community analyst to join the team.
If you love working with large organisations, diving deep into community data, and helping some complex problems, this role might be for you.
(p.s. If this job isn’t for you but you recommend someone we hire for 3 months, you receive a $500 referral fee).
Objectives
- Help clients deeply understand the needs and desires of members.
Responsibilities
- Undertake qualitative and quantitative research of audiences to develop detailed member needs and personas.
- Gather and analyse macro-level data to identify broader sector trends to effectively position our client’s communities for success.
- Review existing communities against established benchmarks to identify and prioritise areas of improvement.
- Develop and improve the systems through which FeverBee gathers, analyses, and uses community data to develop successful community strategies.
- Present data to clients and other external audiences in compelling and persuasive ways.
- (potentially) Build measurement frameworks to help clients continue measuring and evaluating the success of their communities.
Skills And Experience
- Past experience gathering and analyzing qualitative data is critical. You should be comfortable undertaking interviews with a wide range of individuals.
- Strong analytical skills are essential. Experience as an industry analyst, UX researcher, economist, or statistics might be beneficial.
- Proficiency with statistics and dataset analytics (using R, SPSS, SAS, or Excel) is a plus. You should be able to run tests of significance on normal and non-normal data.
- Intermediate data-visualisation skills. You don’t need to be world-class, but the output needs to look polished and something you would happily share with clients.
Location
- This is a remote position. However, you should be in a time zone that allows for communication with clients in Europe and North America.
How To Apply
- Send an email to [email protected]. Including your resume/CV can help, but examples of your work would be even better.
Salary
- £40k to £45k GBP ($54k to $61k USD)
To apply, contact [email protected].
