Community Strategy Insights

The latest insights on community strategy, technology, and value by FeverBee’s founder, Richard Millington

Does Anyone Browse Categories?

Richard Millington
Richard Millington

Founder of FeverBee

Many communities devote their homepages to showing a list of categories.

Don’t do this.

A member with a burning question should be able to ask in the search bar or click a button to create a question immediately.

Almost no-one randomly browses through an endless list of questions hoping one has the answer.

When people visit they usually need to be able to search, ask a question, or see what’s new and popular in the community. Keep the categories small (like Atlassian does).

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