Train Now Or Police Later

Read this post by Dave from Agilebits. “The reality is we could make Slack work for us but it would require constant policing. I simply

Is It Just A Novelty?

This happens a lot. You launch a new idea, type of discussion, or content series and it’s instantly popular. It might be one of the

Social Tools, Social Business, And Cleaning Out The Garage

Which of these do you think will have the biggest impact upon collaboration: 1) Letting employees use social tools (slack, instant messaging, blogging) to communicate

Which Of These Is More Important?

Why people aren’t participating or why people are participating? Both can reveal useful data, but the latter is usually more important than the former. The

Brainstorming vs. Knowledge Seeking

Imagine a team sales meeting to brainstorm how to: Better identify real prospects from non-buyers. Quicker identify decision-makers. Increase the price point of a product

Community Strategy And Emotions

[vc_row][vc_column][vc_column_text]A community strategy is essentially the emotion you wish to amplify to change human behavior. Changing the platform, revamping social norms, launching a new event…these

Measure Whether Your Community Is A Habit

Measure Whether Your Community Is A Habit

You can easily measure whether your community is a habit. Divide the average daily active users (DUAs) over the month by the monthly active users

Simple Knowledge Acquisition Plans

Simple Knowledge Acquisition Plans

Make a list of what your team does that drives the biggest results. Then make a list of what you plan to do in the

Activity Alone Isn’t Enough To Justify An Online Community

Several organisations let go of multiple community staff members (and friends) in the past three weeks. Each organisation had previously claimed the community was successful

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