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About Rich

  • Richard Millington is the founder of FeverBee, a community consultancy and Professional Community Management course. Richard is also the author of Buzzing Communities: How To Build Bigger, Better, And More Active Online Communities. Richard's clients have included Google, AutoDesk, United Nations, Novartis, Wikipedia, Oracle, The World Bank, Novartis, Fidelity Investments, and many more. Richard is also the the author of the Online Community Manifesto.

    e-mail: richard@feverbee.com
    T:+44 (0)7763 831931

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Comments

Joshua Paul

This very black and white way of looking at online communities in business is absolutely correct. Engagement, being a "social business", and transparency are only powerful means to an end. At their core, organizations are in the business of making money and saving money. That is where your online community strategy begins.

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