Even if we stumble, we will never stop building a community

March 8, 2020 ,,Comments Off on Even if we stumble, we will never stop building a community

Working with Sephora on their community recently, I came across this message in the lobby:


[click here if the image doesn’t appear]

The line, “Even if we stumble, we will never stop building a community…” probably resonates with you as much as it does with me.

Be honest with your members. Mistakes will be made. People will sometimes get upset. But you’re part of a mission together to achieve something.

Even when you stumble, that mission remains.

In fact, when you stumble, only the mission remains.

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