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The latest insights on community strategy, technology, and value by FeverBee’s founder, Richard Millington

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Explaining How To Use The Platform

Richard Millington
Richard Millington

Founder of FeverBee

Far better than filling your community with videos, discussions, and content explaining how to use the platform, is selecting a platform that’s intuitive to use in the first place.

And if you are going to share tips on using the platform, do it in one single location – not in a dozen or so sticky threads that push all other content off the page.

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But even better than explaining how to use the platform, is explaining how to benefit most from the community. What kind of content and ideas is the community craving?

Who are some of the top members a newcomer should follow?

What’s the best way to build a reputation in the community?

What kinds of insider jokes should a newcomer know and what kind of questions should a newcomer avoid?

What are some books or guides which most members have read?

I’d bet this creates a much better experience for newcomers than explaining how to resize an image or create a poll.

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