Month: January 2014

Martin Seligman noted that psychologists traditionally identify and resolve problems . Little thought was given to using psychological principles to improving the quality of life

A friend did two workshops last year.  In both, few participants knew each other.  In the first workshop, she divided participants into groups of five

It’s a new year, so let’s revise some basic principles of building successful communities. 1) Create a powerful concept. The concept is what the community

We've almost completed our line-up for the 2014 Virtual Community Summit in London.  Our goal is to ensure attendees master the scientific principles to increase

In new communities, we aim for no more than 70% of the latest contributions to show up from the community manager. This declines rapidly as

The source of the information is surprisingly less important than the cues we use as heuristics to determine it's validity.  We need to feel that