Month: July 2013

The exception to yesterday’s post is when you don’t want further activity on a contribution.   If the post quality is bad, misaligned with the community’s

Anticipated reciprocity (or efficacy) comes up a lot in research about community motivations. Any time someone makes a contribution to a community, they want a

This is a simple growth tactic for business-orientated communities.   E-mail managing directors, HR representatives, CEOs and other relevant people at large companies. Tell them

This is the Google Analytics unique visitors data from a former client. Look at the far left. This is when the community began. The community

Feature creep is dangerous for communities. It results in organizations rejecting perfectly good platforms. Instead, they spend $100k+ developing a bespoke platform. This is incredibly

This question came up recently: Should you be concerned if the % of engaged members has fallen from 7.88% in March to 5.03% in June?

I recently searched for “online community” on a marketing site. It gave me a long list of organizations which have launched a community over the

We’re in the process of growing a community for community professionals. This has meant living by our principles (and being our own client) This means

We’re hiring a community manager for a terrific new project. We’re building an exclusive community for people that love the data and psychology side of