Month: July 2013

Sometimes, when we advise an organization to initiate discussions, the community manager will make one of several mistakes. The most common is to lack any

It’s common for a community professional to publish a daily/weeky list of relevant stories. This helps most people stay informed (and helps the community professional

Most communities fail because the initial concept is flawed.  If you’ve been thrown everything at the community, and it’s still not working, you need to

What was the last technology change that had a big impact upon how you manage your community? Be specific. What technology change has affected your

If you’re stuck about how to get discussions going, here is a simple tip; ask questions you know members have the answer to. Community in

Schedule as much as you can. Focus your day on the tasks that are time sensitive. Everything else can be scheduled. This post was written

Last year we worked with an organization that was struggling to recruit members to their new community. They had the platform, the concept, and even

This question changes the entire context of a discussion. Any community can rant. Members get a great deal of joy from ranting. It helps bond