Year: 2011

If you have the resources to get your members in the same room, you should absolutely do it. It will jump start your community efforts.

You might be lucky have a big mailing list at your disposal to get your community started. It’s tempting to announce the launch of your

You're probably not maximizing the effectiveness of Facebook/Twitter to promote your community. Most people use social media channels to promote the latest content in the

I wonder how many people would want to be a community manager if they knew that this wasn’t far off. He was going through emails

Ben asks what to do if you’re unable to respond to every query from member, moderate all the forums and create enough content. What happens

The design of most online community sites is terrible. Aesthetics is put before function. It’s not clear to visitor’s what’s new in the community. You’re

Shared experiences are vital for community development. They solidify bonds, stimulate activity and provide easy sources of content. VIP speaker/live-chat. You have a guest-chat coming

It’s important to have a plan. I prefer to plan for every single day. This morning the plan might include approaching 10 people to join

Do you realize that your community will take years to develop? I know you do. Everyone does, but they still try to rush the process.