Most technology platforms hire white hat (ethical) hackers to undertake regular penetration testing (simulated cyber attacks) to identify and fix potential threats.
But your community doesn’t just face cyber attacks, it faces social attacks too!
As you grow you face the constant threat of bad actors joining your community to manipulate and cause harm.
Maybe we need ‘white hat trolls’ too?
Can a ‘white hat’ troll join your community, spam other members in private messages, share fake news, and lower the quality of conversation in the community without getting caught? Are your systems for preventing manipulation of bad actors as robust as you think they are?
It’s harder to run a white-hat test of your moderation systems, but the results might just be as valuable.