Community Strategy Insights

The latest insights on community strategy, technology, and value by FeverBee’s founder, Richard Millington

Subscribe for regular insights

Explore by Category:


Follow us

Join Europe’s Top Community Professionals In London (Speaker list)

Richard Millington
Richard Millington

Founder of FeverBee

If you weren’t sure about attending SPRINT Europe on Feb 24 – 25, we hope this will persuade you. Please send it to your boss, colleagues, and anyone else you believe should attend. 

If you want to buy tickets, click here

Speaker lineup: 

Justine Roberts, CEO, Mumsnet

Justine Roberts is the incredible founder and CEO of Mumsnet, the UK’s largest online community for parents. In the past 14 years, Justine has grown the community to 46m page impressions from 14 million visits per month. 

Mumsnet has led the way in campaigning on behalf of parents against sexualisation of girls, boycotting Nestle, and lobbies for better maternity practices. Mumsnet has also interviewed an array of celebrities including David Cameron, Gordon Brown, Nigel Farage, Jamie Oliver, Clare Balding among many others. 

The 2009 UK general election was dubbed by several newspapers as ‘the mumsnet election’. In 2010, Justine Roberts was named in the Guardian Media’s power 100 and in 2013, Justine (along with Mumsnet cofounder Carrie Longton) were ranked as the 7th most powerful person in the United Kingdom by Radio 4.

Joe Cothrel, Chief Community Officer, Lithium

Joe Cothrel is possibly the world’s top expert in online communities.

In his twenty years in the field, Joe has trained more community professionals than any other person alive. At Lithium, Joe has helped the world’s leading blue-chip brands to build thriving online communities. 

Joe is the author of numerous academic papers, including the community health index, which have been published in MIT Sloan Management Review, the journal of computer media communications, and many others. 


Daniel Franc, Developer Relations Program Manager, Google

Daniel came to us with two powerful strong recommendations from community professionals at Google. 

Daniel helped launch and expand Google Developer Groups, Business Groups, and Educator groups which today are represented by hundreds of chapters around the world run by thousands of independent volunteers.

Daniel is currently leading a new Google initiative to further engage developer and entrepreneur related communities all around the world.


Jenn Lopez, Director of Community, Moz

Jenn Lopez, like her namesake, is a superstar. Jenn is responsible for the growth and manage of not only 400,000 online marketers at Moz, but also a terrific team of community professionals. 

This makes Jenn both the top expert in SEO use by online communities and provides an incredible depth of expertise in everything related to online marketing. Jenn will explain practical steps every community professional can apply to increase the number of visiting joining and participating in their community.

Kim England, Director of Global Internal Communities, Pearson

Kim England is an unfamiliar name to many in the community space. Kim heads up community and internal collaboration for Pearson, the largest educational company in the world.

Kim is responsible for the growth and management of 42,000 members at Pearson. She’s a true expert in growing successful internal communities on a global scale and can help large organisations develop thriving internal communities. 

Blaise Grimes-Viort, VP of Social Media Services, eModeration

Blaise is one of the most widely known names in the community space. That’s because he’s been in the community space for almost 15 years. First as a chat moderator before making his way up the ranks through to VP of social media services at eModeration – the biggest moderation company in the world.

Blaise is the expert on both growing an online community team, moderation, and resolving a social media crisis. 

Matt Dorris, Head of International Community, Etsy

Matt is a veteran of both Google and Facebook before Etsy, the online marketplace. Matt is responsible for the remarkable growth of Etsy’s online community in dozens of countries around the world.

Today Etsy has 30m+ users around the world. 

Matt can explain better than most how to turn customers into passionate activists (and traders!).

If you’re hoping to build communities on a global scale, Matt’s the person who can explain how to do it. 

Dan Spicer, Head of EMEA Community, Hootsuite

Dan Spicer was another name that cropped up several times in our outeach. Since moving to Hootsuite, Dan has been responsible for growing and managing the EMEA community team. 

Hootsuite has 10m customers from 175+ countries.

Prior to joining Hootsuite, Dan worked with many of the largest brands in the world on their online community efforts. 

Tanja Knorr-Sobiech, Chief Corporate Community Manager, Bosch

Tanja (pictured here with the Bosch mascot) came to us via a recommendation from both Jive and the Community Roundtable.

Tanja has helped establish Bosch as a leader in internal communities. Today Tanja is responsible for training and managing 150 community managers worldwide

Michael Howard and Priscilla McClay, MacMillan Cancer Support



Michael and Priscilla head up one of the most impressive online health communities in the world. 

Their cancer support community provides comfort, advice, and expertise to millions of people affected by cancer. Michael and Priscilla wrestle daily with some of the most difficult challenges in the community space. 

Caty Kobe, Head of Training, FeverBee

We recruited Caty Kobe from OpenTable last summer where she served as the Director of Community. Caty has a deep passion for online communities and a natural flair for training. Prior to OpenTable, Caty helped setup and run GetSatisfaction’s customer community efforts. 

Caty is also an author of numerous community literature, the host of the FeverBee podcast, and a regular speaker at community events. Caty is committed to ensuring every community manager gets the biggest possible value from their communities. 

Richard Millington, Founder and Managing Director, FeverBee

Richard Millington is the founder and managing director of FeverBee, a community consultancy, and author of Buzzing Communities: How To Build Bigger, Better, And More Active Online Communities.

Over the past 12 years, Richard has helped to develop over 100+ successful communities, including those for Google, The World Bank, Oracle, Amazon, Autodesk, Lego, The United Nations, Novartis, and many more.

Richard’s blog, hosted on, is read by 10,000 community professionals every day, and is widely cited for establishing best practice in this field.


We are still confirming the final 4 speakers for SPRINT Europe.

In addition to these speakers, we will also be hosting exclusive training workshops for a smaller group of attendees who wish to learn advanced community skills. 

This year’s workshops include those hosted by myself, Caty Kobe, Joe Cothrel, and Jenn Lopez. Workshops at both our previous London and San Francisco events sold out. If you want to attend, please buy your tickets early. 

As usual, we’re selling 20 early-bird discount tickets at half price. We have 16 of these remaining. If you’re planning to attend you can save money by purchasing your tickets soon.

Details below: 

What: SPRINT Europe
When: Feb 24 – 25, 2015
Who: 250 online community professionals
Where: London, UK (Royal Institution)

I hope to see some of you there. If you have any feedback or recommendations, please reply to this e-mail. We want all the advice and expertise you can give us. 

Leave a comment

Your email address will not be published. Required fields are marked *

Subscribe for regular insights

Subscribe for regular insights