Free Video – Learn An Entirely New Way To Approach Community Management

February 11, 2012 Comments Off on Free Video – Learn An Entirely New Way To Approach Community Management

This week, I gave a webinar to 100 students on The Pillar Summit's Professional Community Management mailing list (you should join).

The webinar was designed to change the way we approach community management. 

We covered:

  • Why most community managers waste 80% of their day. 
  • A completely new approach to online community management that every community manager can embrace.
  • Proven techniques that keep people engaged and participating.
  • What you need to do at every stage of the community lifecycle. 
  • How to gain and measure the ROI of an online community. 

You can view the full video here:

The feedback we received was incredible. We hope you enjoy it. 

If you want to learn more, enroll in the Pillar Summit’s Professional Community Management course.

We have weekly live lessons, a library of case studies, 100,000+ words of written material incredible guest speakers, access to key academic journals, template scripts/documents, and unlimited access to our consultancy support. 


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We’d like you to join us.

We’re a group of community professionals who push each other to the cutting edge of our work. Every day we share our experiences, highlight new expertise, and push one another to become the best community builders we can be.

The day you join, you’ll get access to 1000+ practical tips, dozens of resources, and unlimited access to the top experts in our space. You’ll also get to see how we go about building a community amongst our own audience.

It takes just 30 seconds and doesn’t cost a thing.


Level Price  
ALL COURSES $750.00 per Month.
Community Development Program $1,100.00 per Month.
Director of Community $8,770.00 per Month.