We first launched our community management academy in 2011.
It has since become the most popular community management training program with 1100 graduates from technology, non-profits, collaboration, healthcare, and their own business projects alongside many others.
Today we’re opening registration for two community management courses.
1) Strategic Community Management. This course will help you identify and establish your community goals throughout your organization, identify the specific kinds of activity you need to achieve your goals, learn how to persuade members to perform the behaviors you need, and how to build a tactical action plan to achieve those goals.
This course has completely changed how most participants think about their community. By the end of the course you will have stopped driving as much engagement as possible and began driving real results that you know exactly how to measure.
If you’re feeling stuck or there is room for improvement in how you build and manage your community, I strongly recommend you sign up for this course.
2) Psychology of Community. This course will redefine how you engage and interact with your members. This all begins by truly understanding who your members are and what they want. You’re going to learn how to segment members by needs and how to communicate effectively with each group.
This course will also explain how to increase member satisfaction, convert newcomers to regulars, nurture super-users and build a powerful sense of community.
This is a terrific course if you want to do more for your members, understand how to deploy psychology effectively, and get the kind of activity you need.
Both courses will begin on October 7, 2017. The courses include both live webinars and recorded sessions. Every live webinar is recorded so you won’t miss a thing if you’re on vacation or get busy at work.
Courses cost $675 separately or $1100 combined.
Contact me at [email protected] with any questions or to ask about group rates.