Coach Members To Share The Impact Of Solving The Problem

November 11, 2019 ,,Comments Off on Coach Members To Share The Impact Of Solving The Problem

Consider two questions posted in your community.

Question A:

“Hi, does anyone know how to get [Widget x] to work with [Widget y]?

Any help would be appreciated!”

Question B:

“Hi, I’ve been struggling with a problem which is really driving me nuts.

I’m trying to get [Widget x] to work with [Widget y].

So far nothing has worked. I really need some help or I’m going to waste 3 months of work and have to begin the entire project again.

Can someone help?”

Which question would be more satisfying for you to answer?

For most of us, the answer is Question B. You feel a lot better about yourself if you know the impact your answer can provide.

The more you know the value of your help, the more you’re likely to provide it.

This should affect how we coach members to ask questions in a community. No, we don’t want emotionally manipulative language, but we do want to coach members to also explain the impact of resolving the issue to them where possible.

You can do this in your onboarding first question, the default text which appears in the text field before being replaced, or in ‘in line nudges’.

If members value the feeling they get from helping others, then make it easy to feel as great about helping others as possible.

Comments Off
©2023 FeverBee Limited, Apartment 2410, 251 Southwark Bridge Road, London SE1 6FN England FEVERBEE

We’d like you to join us.

We’re a group of community professionals who push each other to the cutting edge of our work. Every day we share our experiences, highlight new expertise, and push one another to become the best community builders we can be.

The day you join, you’ll get access to 1000+ practical tips, dozens of resources, and unlimited access to the top experts in our space. You’ll also get to see how we go about building a community amongst our own audience.

It takes just 30 seconds and doesn’t cost a thing.

CLICK HERE AND JOIN FEVERBEE

Level Price  
ALL COURSES $750.00 per Month.
Select
Community Development Program $1,100.00 per Month.
Select
Director of Community $8,770.00 per Month.
Select
Free Trial - Accelerator Program Free.
Select
Community Accelerator (founding members) [annually] $250.00 per Year.
Select
Community Accelerator and FeverBee Intelligence [monthly] $45.00 per Month.
Select
Community Accelerator and FeverBee Intelligence [annually] $450.00 per Year.
Select
Full Community Upgrade (Large Enterprise Only) [monthly] $750.00 per Month.
Select
Full Community Upgrade (Large Enterprise Only) [annually] $7,600.00 per Year.
Select