I’m constantly astounded by the vast number of brands who invest hundreds of thousands of dollars in a platform and end up offering a subpar community experience.
Most of the problems in a community experience are fixable and there is plenty of low-hanging fruit for improvement. In the below webinar, I’ve pulled together our best examples, advice, and practical steps you can take to improve your community website.
I recommend taking some time to watch it with your team and put together your technology roadmap.
You might also benefit from benchmarking your community using our standards.
Note: The TomTom community featured is built upon the Vanilla platform, not inSided as stated in the webinar. My apologies.