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Author: Richard Millington

Out Of Date Discussions Are Becoming A Big Problem

Outdated discussions become a bigger problem over time. Create a process to archive low-value discussions, update key ones with fresh insights and clearly label older posts with warnings about their age.

Stop Churning Out Awful Community Content; There’s A Better Way

Most community content fails due to poor design, low relevance, and lack of engagement. Instead of churning out uninspired posts, focus on authentic, member-driven content with compelling hooks and optimises for modern publishing formats

What Does FeverBee Do Exactly?

You might have been reading our site for a long without knowing what we do. Let’s go through how we actually work with clients.

A New Community Hierarchy of Needs

Discover the new hierarchy of needs for everyone building a brand community. There are four needs you have to satisfy.

We Ranked 23 Different Ways To Measure Community ROI

There are plenty of ways of measuring community ROI – some more valid than others. Let’s rank these from the most to least credible.

We Asked 1400+ People What They Wanted In Brand Communities

We surveyed 1400 people to find out what they really wanted from their communities. The results showed a big divide in who engages, how they engage, and the impact they get from engaging in communities.

We Need A New Playbook For Building Brand Communities

The traditional community-building playbook is outdated due to changes in user behaviour, over-reliance on search engines, and competition from third-party platforms. We need a new playbook which focuses on supporting existing ecosystems rather than trying to control isolated platforms, leading to more resilient and engaged communities.

GenAI Isn’t Ready For Most Communities Yet (Survey Results)

GenAI probably is a game-changing technology for community professionals, but we’re probably a year or two away from it having a profound impact.

Stop Undervaluing Community Engagement Skills! – Communities Die Without Them

If you’re trying to develop a non-support community, invest in someone with GREAT community skills. This is someone terrific at initiating and sustaining discussions, persuading members to make great contributions, and forging connections between members. If you don’t do this, the community won’t succeed.

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