Community Strategy Insights

The latest insights on community strategy, technology, and value by FeverBee’s founder, Richard Millington

Subscribe for regular insights

Explore by Category:

Resources:

Follow us

Does Anyone Browse Categories?

Richard Millington
Richard Millington

Founder of FeverBee

Many communities devote their homepages to showing a list of categories.

Don’t do this.

A member with a burning question should be able to ask in the search bar or click a button to create a question immediately.

Almost no-one randomly browses through an endless list of questions hoping one has the answer.

When people visit they usually need to be able to search, ask a question, or see what’s new and popular in the community. Keep the categories small (like Atlassian does).

Leave a comment

Your email address will not be published. Required fields are marked *

Subscribe for regular insights

Subscribe for regular insights