Month: September 2020

Moderators and community managers are in the trenches responding to members every day. But beyond that, there’s an inverse relationship between career progression and the

There are two ways to interpret personal attacks, one of them is a lot healthier than the other. The bad way is internalising the criticism

I’m looking to put together a list of community implementation organizations and I need your help. If you’ve worked with an implementation partner/platform developer in

If I’m lacking inspiration for a blog post, I might look up new arrivals to my mailing list, find what communities they’re managing, and write