Month: September 2016

Pinching members from existing communities is hard. When you begin studying your members in detail, you usually learn this is the first community for that

That thing you’re planning to work on today, will it move the needle in any major way? Will it increase growth, activity or the value

Imagine you ask a group of 20 people to rate three possible community concepts. The results come back as follows: Option 1: 3 people love

The first level relates to engagement tactics. You see a lot of discussion about social media tools and how to use each of them effectively.

The obvious way to promote something new to a group (or community) is to go big. Make a big announcement. This only works when the

Mega communities (1m+ members) often face a similar problem. To scale a community they need to facilitate sub-groups. If they let everyone create sub-groups, they

Does your terminology differ from your members? We’ve seen plenty of knowledge bases/tribal knowledge centers/wikis etc…But we’ve yet to see many situations where members themselves