Month: October 2013

A community professional who contacts 40+ new, existing and/or, potential members every day rarely fails to build a community*. This might be by e-mail, phone,

Your strategy will depend upon whether the community sector is mature or young. Both are outlined below. Mature community sectors  In mature community sectors, the

In internal communities, employees will say they don’t have the time to participate. It’s more likely they’re afraid of participating. If you create something in

When sectors overlap, new niches form. Initially, there is a period of chaos in these new niches. Nobody knows who the stars are. Nobody knows

If you have a forum, you need a lot of activity or it appears dead. The same is true with most feature-rich, paid-for, community platforms.

Over the year’s we’ve compiled a good list of reasons why communities fail. These are landmines to avoid during the community development process: A weak

Karen writes intelligently about titles and status. Titles, Karen notes, are society’s way of conferring and measuring status of members. In the USA (and elsewhere),

We can separate current community efforts into three distinct categories. These are the host-created model, audience-created model, co-creation model, or support-model. The Host-Created Model “We

Chas left Runkeeper feeling burnt out. Key quote here: “Rigid, predictable, and constrained was how most of my days felt. Forced to respond to a certain number