Document The Outputs Of Your Online Community

We spent a lot of time talking about the inputs. We spend a lot of time talking about the clicks, traffic, comments, likes, drama, and

How To Build An Online Community: The Ultimate List Of Resources (2013)

This is a collection of my favourite and most popular posts from the last six years. It should give you a great overview about both

How To Start An Online Community

We’ve covered this before, but many people are new here.  Skipping the internal aspects, this is our process. We’ve simplified it as much as possible.   

Community Sites -vs- Content Sites

Look at these two platforms; HR.com and the HR Business Network. Both cater to the same audience, yet one is designed as a content site

Something I Want Community Platforms To Do

Perhaps this exists, but I haven’t seen it. I want a platform that will send a daily e-mail to the community manager. This e-mail will

Helping Members To Have Influence

Members need to feel they can influence the community. If you don’t feel you can influence the group, your participation in the group declines. This

Building A Real, Meaningful, Community Is Worthwhile

Is the idea of building genuine communities for organizations too utopian? Why bother with the sense of community, building real relationships between members, and trying

Your Biggest Community Problem

We're inviting you to our Community Management Masterclass on March 9th.  Judging by the registered attendees so far, it's going to be a group of

Why Can’t The Community Manage Itself?

Kirsten asked a good question last week. Why not just hire a community manager until the community can run itself?  Isn’t this the ultimate goal?

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