Month: June 2012

It sounds obvious, but keep a record of what was popular in the community. This might be a popular event/activity, discussion, or item of content.

The identity of a community is directly connected to its narrative. A narrative is the big picture. It’s how everything connects. It’s the past, present,

Sentences that begin this way usually tell you more about the community manager than the member. I have this one member that's always antagonizing everyone

Can I suggest a wacky idea? When the community manager takes a 2-week vacation, don't find a replacement. Or, at most, find someone to remove

Don’t get too excited about an increase in poor quality activity. An upsurge in poll votes, likes, sharing, has little long-term impact upon the community.