Month: June 2012

I took a cooking class in Thailand in April. It was disappointing. We spent 2 hours preparing food, then about 5 minutes doing the fun cooking

Tamara points us to David Amerland’s Broken Windows post. It’s an oft-cited (though somewhat unverified) theory that if you clean up the minor misdemeanors, the

I love The Economist’s weekly debate. They select two people with different views on a topical issue and let them debate the issue throughout the

Mobile is becoming more important. Yet it's still not even close to the most important thing you should be worrying about right now.  Not unless

Some people get upset if you suggest removing members that aren’t a good fit, especially if they haven’t broken any rules. Online communities aren’t inclusive,

Do we have a strategist shortage? Perhaps.  Let's consider this from another perspective.  How many community strategists have you come across? We see several strategies

As I said before, you can kick out people that you don’t think are right for the community. Don’t be shy about doing it. You

Members might complain about a feature that they continue to use (a lot!). Members might request a feature they never use. Members might threaten to