Should you start a Google+ page? Almost certainly not. How would your members hear about it? You would have to promote it through your existing
Should you start a Google+ page? Almost certainly not. How would your members hear about it? You would have to promote it through your existing
I cringe whenever I see a community manager use phrases like: “Thank you for taking the time to contact us.” “We would like to wish
Beyond the short-term interest/need that compels a member to join, long-term participation is driven by four needs. 1) Power (efficacy) 2) Fame/recognition (appreciation) 3) Friends
Abdul just completed his first marathon. He did it in a great time too, 3 hours and 38 minutes. You might think this isn’t worthy
…Because you’re a non-profit. …Or because you have difficult stakeholders. …Or because you have a unique product. …Or because you work in the B2B sector.
Of all the topical issues in community management, there are a few I would be pay special attention to. The blurring lines between offline and
The ComBlu report was released yesterday. Amongst it’s many perplexing elements was the assertion that BravoTV is a brand that gets it? Why does Bravo
[vc_row][vc_column][vc_column_text]One of my favourite examples of a successful online community is The Student Room. The Student Room gets a lot right. Lets examine a few
A community manager should cultivate positive relationships with top members in the community. These relationships provide the community manager with a great deal of influence