Get Used To Micro Interactions

Organizations take a macro approach. When they want to interact with a group of people; they send a message to them all. That isn’t very

Consistent Content

Your content should be consistent. Not boring, but consistent. Magazines have mastered this. When you buy a magazine you know that it will have top 10

What Would A Passionate Community Manager Do?

If there is one single trait between communities that succeed and communities that don’t, it’s the passion of the person in charge. Communities developed by

A Lesson In Successful Communities

If you wanted a successful marketing campaign, you would probably copy successful marketing campaigns. If you want a successful community, I suggest you copy successful

What Tasks Should Online Community Managers Prioritize?

Recently I mentioned you need to plan your day in advance. You can only do this if you know how to prioritize your work. Which

2 Community Rules Of Thumb

If your employees wont participate in the community your creating, it’s usually a safe bet that your customers wont neither. If you can't get your

Who Do you Want To Promote Your Community?

A tweet from a top celebrity isn’t going to create a sudden surge in people joining your community. However, a single e-mail from a respected

Join A New Online Community

Would you like to join a new online community? I’m not so sure. Of the many reasons to join a community, new isn’t a strong

Positioning: The Vital Element Of A New Community

Don’t compete head on with an established community. You need a different angle. If there is already an established community in your sector you needs

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