Year: 2011

High speed, sudden impact. That's what most companies want. Huge followings within weeks. It's not hard to achieve, in fact, it's becoming quite common. Just do

See below for my slides from my keynote speech at the CSN Conference in Amsterdam last week: How to build a thriving online community

GenerationBenz on form again. This time with a great example of how not to send a community reminder. Hello Richard, This is an automatic notification

There isn’t a single, perfect, moderation strategy. It depends who your audience is and what environment you’re trying to provide for them. The temptation is

Most organizations aren't sure what they need to develop a community. There are some elements that help and others which are essential.  Essential community assets

There isn’t enough attention to go around. There is a finite number of people on the planet and an increasing number community projects. In some

Every single online community needs a news page. This news page should be the landing page. You can (and should) have other elements on your

Ning is a great platform for amateur community builders to develop a thriving community. On my hourly consulting calls with those that use Ning, a

Most successful communities you see today began with a thin wedge. The successful communities you see today began small. They focused on a single, tiny,