Community Strategy Insights

The latest insights on community strategy, technology, and value by FeverBee’s founder, Richard Millington

Why Community Strategies Fail (And Three Steps To Fix It)

Richard Millington
Richard Millington

Founder of FeverBee

TL:DR: Most organisations are prioritising the wrong things in their communities because they have the wrong strategy. Here’s a simple three-step process for selecting the right programs

Why Your Community Strategy Fails

I’ve worked with a LOT of organisations on their community strategies over the past 15 years.

During that time, I’ve noticed many of these strategies aren’t really strategies at all. They’re often a combination of vague goals (‘increase engagement!’), a disparate bunch of programs, or wishful thinking.

Very rarely do we see a strategy that includes the three essential ingredients of strategy.

This means many communities are rudderless. Instead of being driven in a clear direction with a prioritised list of programs, decisions are made ad hoc with a lack of focus, consistency, or resilience. This limits the community’s results and value to members.

In this video, I share the simple frameworks and methodology we’ve used at FeverBee to develop over a hundred community strategies.

Before you dive into roadmaps, platform selection, or implement any other new program, I suggest you watch it!

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