Community Strategy Insights

The latest insights on community strategy, technology, and value by FeverBee’s founder, Richard Millington

The 23 Most Community Manager Things That Have Ever Happened

Richard Millington
Richard Millington

Founder of FeverBee

Buzzfeed recently struck upon a winner.

They pick a popular group and write about some funny occurences amongst that group.  Screen shot 2013-11-08 at 11.03.42

It should be obvious why this is popular.

1) Group identity. It’s about a group who derive a large part of their identity from thisgroup. We like to read information about the groups we belong to. The meta-information is typically more popular than latest news.

2) Symbols. Every post is filled with symbols that have a unique meaning to that group. The posts are only funny/interesting, if you’re a member of the target group.

3) References history/shared stories. This content creates a sense of connection among the members of this group. It reinforces the community identity by referencing its own history and shared story (some might say, myth-making).

4) Networks. The bonds between these groups are strong. There is an easy medium (typically Facebook/Twitter) to share content among these groups.

The takeaway here could be that you start a discussion in your community asking what’s the most {topic} things that have ever happened? This would probably be popular.

The better takeaway is to infuse the elements above (notably symbols and references to shared history) throughout your entire community.

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