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Strategy

Get a guided strategy to make the right decisions and take your community to the next level.


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Technology

Develop a world-class community experience which helps members achieve their goals.


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Training

Ensure your community is managed by highly trained community professionals.


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Intelligence

Get the data you need to prove your community’s value and make informed decisions.


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Why FeverBee?

  • Access a diverse team of community specialists
  • 14+ years of experience working with 300+ organizations
  • Proven data-driven, psychology-supported, strategies.

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What Our Clients say

“Evolving from reactive to proactive community management was a huge challenge for us, so Feverbee developed a dedicated training program and is providing ongoing support to our community managers. We benefited massively from its well-structured, science-proven approach to community strategy building.”

Client’s full name
Designation

60%

from the average being 20 new recipes published per country per month, it’s now around 50 per month but still fluctuates due to seasons,
competitions and recipe events.


Read full case study

Frame 1
Google
dell
okta
wikipedia
sap
Sky_Master_Brand_Logo_LARGE_RGB 1
Eventbrite

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What Our Clients say

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Rebecca Houghton – Community Support Strategy Lead FeverBee was really able to get data, benchmark the experiences and platform we had and really focus on the areas which were able to give us the best impact. This was incredibly helpful to drive return on investment, impact, and improving the customer experience we’re trying to offer.

Brian KlingAlign Technologies- Associate Director What really distinguishes FeverBee is their focus on the psychology of behaviour and their data. FeverBee is very data-driven. And when you combine those things together it’s a very powerful way to solve your problems and have a really successful community.

Chris CataniaEsri- Head of Community FeverBee is an investment that’s well worth your ROI. The relationships and insights are things you can take action on and are really worth it. If you want to deliver the best you can for your community, FeverBee can give you a clear plan to do that. […] FeverBee has a track record of success.

Ed GiansanteWix- Head of Community We just completed our workshop with FeverBee. People got really excited. FeverBee helped us all get connected and using the same methodology. While others can be high-level and very abstract, we knew FeverBee would deliver a very pragmatic, detailed, approach.

Manuel OliveiraPipedrive- Community Manager FeverBee really went into the data, identifying trends, researching what our members responded to, helping us move to a new platform. FeverBee also helped us a lot with actually looking into what we were doing, providing insights, and creating a detailed plan for us

Georgina DonahuePragmatic Institute- Director of Community FeverBee helped us develop a rock-solid ROI for the activity that was happening in our community. FeverBee put together analysed the value of alumni spending time in our community and put a value to each specific behaviour they were doing.

Genevieve Bouchard & Erik RuttenGeotab Following FeverBee’s strategy we have thousands of answered questions, a 100% answer rate, a 35% deflection rate – which is excellent! And millions of dollars of savings for our support team. Our goal is to provide an effortless support experience, which we absolutely have done. Thank you FeverBee!

Marshall CooperChief Executive Group- CEO What I liked about FeverBee’s work was that it was so community oriented and specific. We looked at the project from two layers; a strategic layer thinking about the different communities and potentially integrating them, and the tactical level. Each community was optimized in different ways. The fact that FeverBee provided both prospects was a tremendous strength.

Kenzie FarisStronger U-Community and Social Media, Marketing Manager FeverBee exceeded our expectations. They helped us understand our pain points, but also the places we thrive when it comes to how our community operates. And additionally, FeverBee really proved its value. They worked for three months and provided the work I couldn’t do in a calendar year.

Kate TelgeTONAL- Senior Community Manager I chose to work with FeverBee after researching multiple consulting companies because they are extremely data-driven. I really wanted to work with them. And they are wonderful people, they take the time to understand the company, the members, and the unique dynamics that each community has.

Hesh FekryCXL- Head of Product I found working with FeverBee really easy. They had a refined process and never felt anything was off track. Just look at the quality of content they produce. You’ll be comfortable knowing you’re in good hands.
Sylwia GaniecSAP- Community Strategist I was really happy with what FeverBee did for us. When we wanted to calculate the ROI of our community accurately, FeverBee helped develop a bespoke formula for us that was precise, easy to understand, and something we rolled out internally.

Blogs

Guides

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NURTURE SUPERUSERS


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Courses and Training

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#Beginner

Successful Community Management

Learn the critical skills to engage your community members

Enroll
#Intermediate

Psychology of Community Course

Learn how to apply principles of psychology to maximise community engagement

Enroll
#Advanced

Strategic Community Management

Discover how to build your community strategy and achieve your corporate goals.

Enroll
#Expert

Data-Driven Community Management

Get the expertise you need to build your community and prove your value.

Enroll

Video Resources

Community Strategy | Community growth | Online community | webinars


Play
Communities Don’t Just Happen We Make Them Happen


Play
Community Driven Impact


Play
Designing The Perfect Member Experience


Play
FeverBee – Building A Member Journey


Play
FeverBee – The New Era of Building Communities


Play
FeverBee Case Study – How We Tripled A Client’s Member Retention Rates


Play
FeverBee – A Great Strate The Right Decisions


Play
How To Set The Right Targets And Build A Great Community Dashboard

Play
Richard Millington – FeverBee – MAXIMUM PARTICIPATION
Play
Richard Millington – how to build an indispensable community
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Books Published

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Build your Community

Build Your Community fuses proven principles from the world of psychology with user experience and design thinking into a fool-proof approach you can embrace with the community you need

Click to Buy
Buzzing Communities

How to Build Bigger, Better, and More Active Online Communities Paperback

Click to Buy
The Indispensable Community

Why Some Brand Communities Thrive When Others Perish Kindle Edition

Click to Buy

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