Community Strategy Insights

The latest insights on community strategy, technology, and value by FeverBee’s founder, Richard Millington

Shifting Metrics

Richard Millington
Richard Millington

Founder of FeverBee

A friend mentioned she had to change her metrics three times as new bosses came and left.

The one time she tried to stick to her guns, she lost half her team.

When a new boss arrives, you often have two options. You can repeatedly try to reinforce the existing value of the community and persuade the new boss to your point of view.

This is great, when it works.

It’s often far easier to shift your new metrics to what the boss needs rather than what you have.

If you don’t, you could easily find yourself unimportant to the broader strategy of the organization. That’s not a good place to be. It’s far better to be flexible and adapt fast when you need to.

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