Seasonal Topics

February 28, 2017 1 Comment

Some topics are seasonal.

At Square, it’s tax season. This means lots of questions about taxes.

You can alleviate a lot of frustration and scrambling around during seasonal topics by posting them on the first page of the community (see below).

…and then providing the most complete set of resources to match.

Giving fast answers to questions is great, giving the answer before a member has to ask the question is even better.

Comments

  1. Nick Emmett says:

    Nice topic and a great reminder. We have an Accounting product and year end is a big thing for our customers - I’m now planning how we can bring a focus to that and our associated resources ready for that time of year.

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