Community Management: Planning The Week

January 23, 2012Comments Off on Community Management: Planning The Week

Professional community managers plan their week in advance.

Their plans are based upon data collected from the community (growth, engagement and sense of community), and knowledge of what communities need to further develop. 

Let's assume your community is in the establishment phase and you're a full-time community manager working 40 hours a week (I know, but let's imagine).

Using the Community Management Map, you would spend approximately the following amount of time on each element of community management:

  • Strategy: 2 hours (collecting/analyzing data)
  • Growth: 10 hours (direct invites, promotion, referral tactics etc…)
  • Moderation: 8 hours (initiating discussions, resolving disputes, soliciting responses, steering the community).
  • Content: 4 hours (writing content and encouraging others to contribute)
  • Relationships: 6 hours (personal participation, cultivating volunteers, befriending key members)
  • Events & Activities: 4 hours (planning online/offline events regular/irregular events)
  • Business Integration: 2 hours (Engaging employees and integrating price, producs and promotion etc…)
  • Technology: 4 hours (maintenance, optimizing areas of the site, checking out future technology)

Now you can slot these activities into a plan for each day.

For example, a typical day might include:

  • 9am – 11am: Growth tactics (invite 5 people, reach out to a blog for promotion)
  • 11am – 12.30pm: Resolve disputes, initiative discussions and solicit responses
  • 1.30pm – 2.30pm: Plan upcoming events for the week
  • 2:30pm – 4:00pm: Participate in current discussions. Reach out to top members, build relationships, ask if people want to volunteer.
  • 4:00pm – 5:00pm: Create content for tomorrow
  • 5:00pm – 6:00pm: Tweak registration homepage an test 

You wont undertake every activity on every day. Strategy can mostly be done on a once-a-day or once-a-week basis. Some urgent things might derail your plan, a major technical problem for example. As will internal meetings and other cumbersome events.

The purpose is to be proactive in your approach to community management. Establish a weekly plan based upon the data which highlights what your community need. And do your absolute best to work to that plan. 

Comments Off
©2023 FeverBee Limited, Apartment 2410, 251 Southwark Bridge Road, London SE1 6FN England FEVERBEE

We’d like you to join us.

We’re a group of community professionals who push each other to the cutting edge of our work. Every day we share our experiences, highlight new expertise, and push one another to become the best community builders we can be.

The day you join, you’ll get access to 1000+ practical tips, dozens of resources, and unlimited access to the top experts in our space. You’ll also get to see how we go about building a community amongst our own audience.

It takes just 30 seconds and doesn’t cost a thing.


Level Price  
ALL COURSES $750.00 per Month.
Community Development Program $1,100.00 per Month.
Director of Community $8,770.00 per Month.
Free Trial - Accelerator Program Free.
Community Accelerator (founding members) [annually] $250.00 per Year.
Community Accelerator and FeverBee Intelligence [monthly] $45.00 per Month.
Community Accelerator and FeverBee Intelligence [annually] $450.00 per Year.
Full Community Upgrade (Large Enterprise Only) [monthly] $750.00 per Month.
Full Community Upgrade (Large Enterprise Only) [annually] $7,600.00 per Year.