Participation Triggers in Communities of Practice

June 10, 2013Comments Off on Participation Triggers in Communities of Practice

If you run a community of practice, you need members to initiate discussions. Reddy and Jansen noted four triggers for initiating a discussion. These are: 

  • They lack domain knowledge. They have a basic question which they want an answer to. Most members will know the answer to this question. The question often begins with “Hi, I’m new here…”. They are looking for the basic community response. 
  • Complexity of information. This occurs when members have a specific problem that is too complex for a standard response. They are either seeking someone that has come across this exact situation or quality information that might apply to their situation.  
  • Access to information. They can’t access the information they need. Therefore they need help from others to acquire the information they require. 
  • Fragmentation of information. They don’t know where to find the information. Information is dispersed across many different channels. People initiate discussions to identify and find the information they need. 

Most discussions initiated in communities of practice are related to a lack of domain knowledge and complexity of information.  

If you’re building a community of practice, it makes sense to highlight (and balance) discussions that are complex and specific with those that clarify a broader domain of knowledge that the entire community can answer. 

Comments Off
©2023 FeverBee Limited, Apartment 2410, 251 Southwark Bridge Road, London SE1 6FN England FEVERBEE
GO TO THE CUTTING EDGE OF COMMUNITY BUILDING

We’d like you to join us.

We’re a group of community professionals who push each other to the cutting edge of our work. Every day we share our experiences, highlight new expertise, and push one another to become the best community builders we can be.

The day you join, you’ll get access to 1000+ practical tips, dozens of resources, and unlimited access to the top experts in our space. You’ll also get to see how we go about building a community amongst our own audience.

It takes just 30 seconds and doesn’t cost a thing.

CLICK HERE AND JOIN FEVERBEE
Please Select Membership Level to access more posts.

Level Price  
ALL COURSES $750.00 per Month.
Select
Community Development Program $1,100.00 per Month.
Select
Director of Community $8,770.00 per Month.
Select
Free Trial - Accelerator Program Free.
Select
Community Accelerator (founding members) [annually] $250.00 per Year.
Select
Community Accelerator and FeverBee Intelligence [monthly] $45.00 per Month.
Select
Community Accelerator and FeverBee Intelligence [annually] $450.00 per Year.
Select
Full Community Upgrade (Large Enterprise Only) [monthly] $750.00 per Month.
Select
Full Community Upgrade (Large Enterprise Only) [annually] $7,600.00 per Year.
Select