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Measuring The Full Impact of Community Upon Its Members

Richard Millington
Richard Millington

Founder of FeverBee

In a recent (non-profit) client project, we’ve been looking for a way to measure the impact of community upon members.

Some aspects, like a sense of community or single-dimensional questions, don’t measure the full benefits of the community.

So we’ve been testing different methods and one has proven interesting; the Quality of Life scale.

The WHO version has different surveys. We’ve taken the 100-question version and reduced it down to a more manageable set of 15 questions. Right now we’re testing members when they join, members who have been members for more than a year, and a comparable set of members who haven’t joined.

I suspect this will be a better method of capturing the wide range of benefits of community participation across many areas.

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