Community Strategy Insights

The latest insights on community strategy, technology, and value by FeverBee’s founder, Richard Millington

Measuring The Full Impact of Community Upon Its Members

Richard Millington
Richard Millington

Founder of FeverBee

In a recent (non-profit) client project, we’ve been looking for a way to measure the impact of community upon members.

Some aspects, like a sense of community or single-dimensional questions, don’t measure the full benefits of the community.

So we’ve been testing different methods and one has proven interesting; the Quality of Life scale.

The WHO version has different surveys. We’ve taken the 100-question version and reduced it down to a more manageable set of 15 questions. Right now we’re testing members when they join, members who have been members for more than a year, and a comparable set of members who haven’t joined.

I suspect this will be a better method of capturing the wide range of benefits of community participation across many areas.

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