Possibilities With Open-Source Community Software

Most companies using open-source community software end up with a community site which doesn’t look great.

Either they display a long list of discussions like BoingBoing or do some development work like Marvel.

Both are ok, but they miss out on the opportunity to spend a little more money developing something that looks as good as most enterprise platforms out there today.

Most enterprise communities (e.g. Dropbox and Square below) focus on ensuring the community is clean, easy to participate, and easy to navigate.

They do this by having a landing page. You don’t drop people into a mass of discussions, you drop them into a page that makes it easy to find what they want and help them get started.

It’s pretty easy to build a front-page for an open-source platform. We’ve been exploring it for the redesign of our community (below)


(we’ve also added a button to hide it for regular members)

If you’re going to use an enterprise community platform, it shouldn’t be for how it looks (that’s down to the implementation partner), it should be for integrations, security, and reliability.

If those aren’t as critical to you, then use an open-source platform (Vanilla/Discourse etc) but please spend just a little extra to develop a proper landing page for the community.

p.s. Come and join us at experts.feverbee.com.

Comments

  1. chiprodgers says:

    I'm curious about people's experiences with open source platforms.

    • What are some good platforms you've worked with?
    • Has anyone used Drupal / Acquia?
    • Other solutions you like or dislike?

    Chip

  2. Sarah Hawk says:

    I've (obviously!) worked extensively with Discourse, which I unashamedly love.

    We previously ran this community on Drupal and TBH I'm not a fan. It can be amazing, but it's not out of the box and it can be VERY costly to develop.

  3. chiprodgers says:

    Thanks Hawk!

    I was wondering what platform you guys are using. Discourse seems great. I checked out their GitHub page and it's really active with new commits regularly - that's cool.

    Anyone have comments on other platforms? Some that I'm aware of are:

    • Vanilla Forums
    • MyBB
    • vBulletin
    • OpenSocial
    • HumHub
    • OxWall

    And probably there are a ton more... Thoughts?

  4. Sarah Hawk says:

    NodeBB is one. Quite similar to Discourse but without the market share.

    Vanilla is pretty good in my limited experience with it.

  5. Richard Millington says:

    Yes, we probably sank $15k or so into that Drupal platform over its lifetime. Much of that was our mistake mind, there are some great examples of Drupal platforms. But, really, today I’d just go with what’s available to people.

Make your own comment on this post at FeverBee Experts

©2017 FeverBee Limited, 1314 New Providence Wharf, London, United Kingdom E14 9PJ FEVERBEE

We’d like you to join us.

We’re a group of community professionals who push each other to the cutting edge of our work. Every day we share our experiences, highlight new expertise, and push one another to become the best community builders we can be.

The day you join, you’ll get access to 1000+ practical tips, dozens of resources, and unlimited access to the top experts in our space. You’ll also get to see how we go about building a community amongst our own audience.

It takes just 30 seconds and doesn’t cost a thing.

CLICK HERE AND JOIN FEVERBEE

LevelPrice 
ExpertThe price for membership is $0.00 now.
Select
EnterpriseThe price for membership is $940.00 per month or $8,400.00 per year
Select
Large EnterpriseThe price for membership is $7,450.00 per month or $68,000.00 per year
Select