The Business Impact of Community
A few months ago, I spoke with The Connectors (a great new podcast for community professionals) about some of the most urgent issues in the community space today.
The podcast covers:
- The biggest challenge businesses face when implementing community strategy.
- Why most community strategies fail to achieve their goals.
- What are the metrics to look out for when measuring the business impact of community?
- How can community managers apply psychology to their work to develop successful, indispensable communities?
To listen to the podcast, click here.