The Business Impact of Community

A few months ago, I spoke with The Connectors (a great new podcast for community professionals) about some of the most urgent issues in the community space today.

The podcast covers:

  • The biggest challenge businesses face when implementing community strategy.
  • Why most community strategies fail to achieve their goals.
  • What are the metrics to look out for when measuring the business impact of community?
  • How can community managers apply psychology to their work to develop successful, indispensable communities?

To listen to the podcast, click here.

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