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Author: Richard Millington

Stop Comparing Members To Non-Members! Two Better Methods To Prove Community Value

Stop comparing community members to non-members. There are much better ways to prove the value of your community. Here are two I’d recommend.

Five Difficult Enterprise Community Challenges To Solve In 2024

There are plenty of challenges you could tackle related to your enterprise community. Here are five I think are worth making a priority this year.

You’re Measuring Community Events Wrong: Here’s How To Do It Better

The way most people measure events is fundamentally flawed. Here’s a better approach which highlights what would have happened if you never held the event.

Inside A Community Strategy: Building Successful Community Concepts

Make sure you get the critical decisions right and ensure everyone is on the same page about your community. This slide deck will show you how to make the right decisions for your community.

Serious About Superusers: Three Data-Driven Ways To Improve Superuser Programs

Don’t rely on ‘gut instinct’ to improve your superuser program. Instead, ask yourself a series of data questions and then use the answers to decide where to focus your efforts.

Three Community Data Frameworks You Should Know

/*! elementor – v3.13.2 – 11-05-2023 */ .elementor-widget-image{text-align:center}.elementor-widget-image a{display:inline-block}.elementor-widget-image a img[src$=”.svg”]{width:48px}.elementor-widget-image img{vertical-align:middle;display:inline-block} What Happens When The Metrics Change? If one of your key metrics rises

Surviving The Retail Moment: Should You Choose Member-Centric or Org-Centric Strategies?

/*! elementor – v3.13.2 – 11-05-2023 */ .elementor-widget-image{text-align:center}.elementor-widget-image a{display:inline-block}.elementor-widget-image a img[src$=”.svg”]{width:48px}.elementor-widget-image img{vertical-align:middle;display:inline-block} Hosted Communities Are Facing A ‘Retail Moment’ Perhaps the best analogy to describe

The ABCD Method: How To Rapidly Build Thriving Communities In Smaller Groups

/*! elementor – v3.13.2 – 11-05-2023 */ .elementor-widget-image{text-align:center}.elementor-widget-image a{display:inline-block}.elementor-widget-image a img[src$=”.svg”]{width:48px}.elementor-widget-image img{vertical-align:middle;display:inline-block} What Is Asset-Based Community Development? If there is a single silver bullet to

Community Data Mastery: How To Find The Data To Prove Your ROI

Discover what data you need to prove the value of your community and where you can get it. In this post, we share what you can prove with whatever data you can access today.

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