Last year we introduced the Community-Driven Impact Score. This is essentially a system for measuring communities. It’s similar to CSAT or NPS, which asks members
Last year we introduced the Community-Driven Impact Score. This is essentially a system for measuring communities. It’s similar to CSAT or NPS, which asks members
I’ve seen community strategies which range from a couple of slides to 120+ page documents. The two documents serve entirely different goals – but both
Discover how to select the right goals for your event and create the strategy to match.
You should stop trying to drive as much engagement as possible within a community and instead try to find the level which brings the best value without encountering more problems.
You should stop trying to drive as much engagement as possible within a community and instead try to find the level which brings the best value without encountering more problems.
After around seven months of work, we’re today publishing our detailed handbook for developing a data-driven community strategy. This guide goes deep into methodologies of